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A Conventional Approach

The Joy at Work Approach

The principal purpose of the company is creating shareholder value although other purposes or goals may be mentioned.

The principal goal or purpose of the company is stewarding its resources to serve in an economically strong manner.


Decisions are made or approved by leaders at the highest practicable organizational level.

Decisions are made by nonleaders at the lowest practicable organizational level.


Leaders see their role as managing people and resources.

Leaders see their role as serving other employees.


Adopt participative management techniques, in which bosses ask subordinates for advice but make the final decisions themselves.

Allow subordinates to manage resources and make decisions. Oversee rigorous advice process and fire people who do not use it appropriately.


Job positions, slots, and titles remain basically the same over time. Only the names with the boxes change.

No company-wide job descriptions. Every person is considered unique and must build a job around his or her unique skills and passions.


Management and labor are treated and paid differently. problems between management and labor will often arise.

There is only one category of employee within the organization. There are no separate management people.


Pay set by bosses.

Ongoing experiments allowing individuals to set their own compensation, after getting advice from collegues and supervisors.


Shared values are promoted as a technique to
improve chances to achieve economic goals.

Shared values are goals to which the company aspires in and of themselves, not merely as a means to financial ends.


Turnover of employees is higher.

People enjoy their work and do not want to leave.